Job Title: Technical Project Manager – Telecom
Employment Type: Contractual / Full-time
Job Location: Dhaka, Bangladesh
Department: Technology / Telecom Solutions
Number of Vacancies: 1
Job Context
MIAKI is an organization with skillful resources that are relentlessly working to make a difference in the spectrum of Tech & Digital Services. As a Multi-Country Service Provider, we specialize in developing customized software solutions, digital transformation initiatives, and managed services across local and international markets.
We are looking for an experienced Technical Project Manager – Telecom to lead the successful delivery of complex telecom programs across BSS/OSS domains. The ideal candidate will possess strong technical expertise in Java-based enterprise systems, microservices architecture, telecom platforms, and project delivery management. This role requires a balance of technical leadership, delivery excellence, stakeholder management, and team leadership to drive large-scale telecom transformation initiatives.
Role & Responsibilities
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Lead end-to-end delivery of telecom projects across BSS/OSS domains, ensuring alignment with business objectives, scope, quality, and timelines.
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Manage project planning, execution, monitoring, risk management, and delivery governance using Agile, Waterfall, and hybrid methodologies.
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Collaborate with architects, developers, product owners, and business stakeholders to translate business requirements into scalable technical solutions.
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Drive solution delivery leveraging Java, Microservices, APIs, cloud-native architecture, and enterprise integration technologies.
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Own project estimation, resource planning, budgeting support, and capacity management activities.
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Ensure successful delivery of telecom modules including CRM, Billing, Charging, Product Catalog, Order Management, Mediation, and Provisioning.
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Monitor project risks, dependencies, and issues while implementing mitigation strategies and escalation plans.
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Establish and promote best practices in Agile delivery, DevOps, CI/CD, quality assurance, and release management.
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Lead cross-functional teams, fostering collaboration, accountability, and high-performance delivery culture.
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Manage stakeholder communications, governance meetings, status reporting, and customer engagement activities.
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Coordinate with vendors, partners, and distributed teams to ensure smooth project execution.
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Drive customer satisfaction through effective planning, execution, and delivery excellence.
Job Requirements
Educational Requirements
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Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline.
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Master’s degree will be considered an advantage.
Experience Requirements
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10–15 years of overall IT industry experience.
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Minimum 5+ years of experience in Technical Project Management, Program Management, or Delivery Management roles.
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Proven experience delivering large-scale telecom projects and enterprise transformation programs.
Required Technical Skills
Telecom Domain Expertise
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Strong understanding of Telecom BSS/OSS ecosystems.
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Experience with:
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CRM
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Billing
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Charging
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Product Catalog
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Order Management
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Mediation
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Network & Service Provisioning
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Technical & Architecture Skills
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Strong hands-on knowledge of:
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Java
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Microservices Architecture
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Hibernate
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RESTful APIs
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Strong understanding of enterprise integration and distributed systems architecture.
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Experience working with cloud-native and scalable application architectures.
Database
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Strong experience with:
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Oracle Database
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SQL
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Database performance optimization and query analysis
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Project Delivery & Governance
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Expertise in:
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Project estimation techniques
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Resource planning
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Delivery planning
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Risk management
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Stakeholder management
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Strong knowledge of:
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Agile (Scrum / Kanban)
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Waterfall
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Hybrid delivery methodologies
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Tools & Platforms
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Jira
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Confluence
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Microsoft Project
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Azure DevOps
Preferred Qualifications
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PMP, PRINCE2, PMI-ACP, CSM, SAFe Agilist, or equivalent project management certifications.
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Experience with cloud platforms such as AWS or Azure.
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Familiarity with Docker, Kubernetes, and containerized environments.
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Exposure to DevOps practices, CI/CD pipelines, and test automation frameworks.
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Experience working on large-scale telecom transformation, modernization, or digitalization programs.
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Experience managing multi-vendor and geographically distributed delivery teams.
Key Competencies
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Strong leadership and people management skills.
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Excellent stakeholder management and customer communication capabilities.
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Strong analytical thinking and problem-solving mindset.
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Ability to balance technical depth with project delivery responsibilities.
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Effective negotiation, conflict resolution, and decision-making skills.
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Strong ownership, accountability, and delivery-focused attitude.
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Ability to work in complex, fast-paced, and high-scale environments.
Salary
Competitive and negotiable based on experience and market standards.
Compensation & Benefits
As per company policy.
Interview Process
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Introductory discussion with HR.
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Technical interview with Delivery / Architecture Leadership Team.
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Final interview with Project Owner / Client Stakeholders.
Application Process
Interested candidates are encouraged to submit their updated CV highlighting telecom project delivery experience, BSS/OSS expertise, stakeholder management capabilities, and large-scale transformation project involvement.